Coffee Machine, About Service Plan and Practices Used for Service of Coffee Machine

Coffee Machine, About Service Plan and Practices Used for Service of Coffee Machine

What is coffee machine?

A coffee machine, also known as a coffee maker or coffee brewer, is a device used to prepare coffee by heating and infusing coffee grounds with water. There are many types of coffee machines available on the market, ranging from simple drip coffee makers to more complex espresso machines.


Drip coffee makers work by pouring hot water over coffee grounds held in a paper or reusable filter. The brewed coffee then drips into a carafe or mug placed below the machine.

Espresso machines, on the other hand, use a high-pressure system to force hot water through finely ground coffee beans, resulting in a concentrated shot of coffee. Some espresso machines also have milk frothing attachments to make cappuccinos and lattes.

Other types of coffee machines include French presses, which use a plunger to press the coffee grounds to the bottom of the carafe, and pod or capsule machines, which use pre-measured coffee pods or capsules to make a single cup of coffee.

Overall, coffee machines provide a convenient and efficient way to prepare coffee at home or in a commercial setting.

What is the service plan of the coffee machine?

As coffee machine is the special equipment used to make coffee in home or in commercial sittings, which are generally too expensive and used in regular basis to make coffee. But similar to our every equipment which we use in regular basis for example our motor bike, as the servicing of motor bike it is most important to service our bike using genuine parts by experienced or qualified service engineer after certain period of time to for the better performance of bike, to keep life of bike and its engine last longer etc.

But most of the coffee machines are more expensive than motor bikes which people usually use in their daily life and in coffee machine as it is food related product so most important factor comes there in case of coffee machine, which is hygiene to make healthy coffee. So a service plan for a coffee machine is a regular maintenance schedule that includes cleaning, descaling, and replacing worn-out parts by experienced and well qualified service engineers to keep the machine in good working condition. This is important in daily life because it ensures that the machine produces consistent, high-quality coffee, and reduces the risk of breakdowns and repairs.


Basic 3 Main Reasons

Why Service Plan necessary for Your coffee machine? 

1.     Remove coffee residue: When you use a coffee machine regularly, coffee residue builds up in the brewing chamber, pipes, and other internal components. This residue can affect the taste and quality of your coffee, and over time, it can also cause blockages that reduce the machine's performance.

2.     Prevent bacterial growth: A coffee machine that isn't cleaned regularly by experience service engineer can become a breeding ground for bacteria and other harmful microorganisms. Some research found that bacteria love coffee almost as much as office workers do. There were 35 to 67 different bacteria genera breeding in each machine's drip tray, including pathogenic strains—that is, bacteria that can make you sick. Each genera can contain several different species These can not only affect the taste of your coffee but also pose a health risk to you, your family, your guests, and your valuable customers.

3.     Extend the lifespan of the machine: Regular cleaning with cleaning tablets and regular servicing of machine helps to prolong the lifespan of your coffee machine. By removing the buildup of coffee residue and preventing blockages, you can keep the machine running smoothly for longer and after getting service from Kantibir’s experienced service engineers, Kantibir’s service engineer recommend the necessary changes earlier before the machine brings huge problem like damaging of any parts of the machine which are highly expensive.

 Practices followed by coffee machine vendor for servicing of the coffee machine?

In case of Nepal their are lots of distributors who are distributing and selling well known brand coffee machine and also local brand coffee machine in Nepali market. Most of the machines prices are more than couple of lakhs to even 22 lakhs which is generally more than price of a motor bike. As we know coffee culture in Nepal is in growing phase so demand of the coffee machine is high at this time and most of the sellers selling many brand of coffee machines. But most of the customer don't know the fact that rather than buying coffee machine, buying coffee machine with its service plan is most important factor to get better experience of taste of coffee, to maintain better hygiene, to save your machine from any big breakdown of machine parts (because all most all parts of coffee machine are expensive and not easily available in market).

There are few practices followed by the coffee machine vendor for servicing of the coffee machine are follow:

1) Very few coffee machine selling company provide after sales service of the machine, few provide but doesn't have experienced & well qualifies service engineers.

2) Most of the coffee machine selling company who are providing service plan doesn't follow the proper servicing techniques to maintain coffee machine's better health. 

3) Most of the coffee machine selling company use tagline of providing 1 year free servicing in advertisement to sell more number of machines but doesn't provide standard regular service plan to save that penny of amount which crates lot of trouble in future to customers.

In summary, a service plan for a coffee machine is important in daily life to ensure consistent, high-quality coffee, reduce the risk of breakdowns, extend the lifespan of the machine, and save money in the long run.

Good news it that if you are a shop keeper, café owner, using coffee machine for personal use and suffering from coffee machine related any problem or even if you are a coffee machine selling company and looking for best service partner company for your brand's coffee machine  kantibir solve all your problems because we have a team of well experience service engineers.

For any enquiry or help feel free to contact us:

9807916866